Shanes Home Improvements

1angela , GL50

Verified

Flat Roof - Installation / Repair

Just poor work wish he stuck to gardening as he and his sidekick Max are not roofers. They screwed my roof up, now got to get new roof. I suppose it's so easy to get on these sites and take jobs you not suited for,, rated pepole I leave two clowns one star only and if I could they get zero.

• TRADESPERSON, 3/01/2026 22:26

  Please stop abusing me as it has been resolved

• TRADESPERSON, 5/01/2026 13:55

  That’s fine Angela you can have my address if anyone wants it they can have it they are more then welcome can have a nice cuppa tea or coffee I will also cook them a nice dinner so please stop with this nonsense and threatening behaviour from your son

• HOMEOWNER, 5/01/2026 14:59

  Hope the HMRC like your cooking than as I not going anywhere.. Not until you are not longer on rated pepole as I was conned by you. I don't want others taken in . Suggest you read loss adjusters letter I emailed you. You said you dissolved your company one lie. 2nd lie you have said matter resolved another lie. 3rd lie you claim to have given money back to me another lie. Just tell truth for once.

• TRADESPERSON, 5/01/2026 17:26

  So I have been in contact with Emily about this

• TRADESPERSON, 5/01/2026 17:26

  So I have been in contact with Emily about this

• TRADESPERSON, 5/01/2026 17:26

  So I have been in contact with Emily about this

• HOMEOWNER, 5/01/2026 17:59

  Dont know any Emily. Its you that owes me the money not Emily another lie I do wish Rated pepole would remove you before you con anymore good pepole. Also don't ring me anymore other wise I will have you for harassment. I want. At least 1500 back as your work is shoddy and not worth money I paid you. As I have had to pay another roofer 1500 just for slate roof to correct your piss poor work. That's not even covering my flat roof which you tapped up. Gaffer tape doesn't cost that much.

• TRADESPERSON, 5/01/2026 18:16

  That’s weird angela you say you had a insurance guy out and they said work was worth £300/400 if that’s the case why pay someone else £1500.

• TRADESPERSON, 5/01/2026 18:16

  That’s weird angela you say you had a insurance guy out and they said work was worth £300/400 if that’s the case why pay someone else £1500.

• TRADESPERSON, 5/01/2026 18:16

  That’s weird angela you say you had a insurance guy out and they said work was worth £300/400 if that’s the case why pay someone else £1500.

• TRADESPERSON, 5/01/2026 18:16

  That’s weird angela you say you had a insurance guy out and they said work was worth £300/400 if that’s the case why pay someone else £1500.

• TRADESPERSON, 5/01/2026 18:16

  That’s weird angela you say you had a insurance guy out and they said work was worth £300/400 if that’s the case why pay someone else £1500.

• TRADESPERSON, 5/01/2026 18:16

  That’s weird angela you say you had a insurance guy out and they said work was worth £300/400 if that’s the case why pay someone else £1500.

• TRADESPERSON, 5/01/2026 18:21

  I have been emailing the lady you emailed me and we are in discussions about this please stop harassing me as I want no more contact with yourself you have my number give the loss team it and they can contact me I will Be more then happy to talk to them

• HOMEOWNER, 5/01/2026 18:34

  I will be talking to her tomorrow you seem to doing a lot of talking but no sign of handing money back. No need to contact you. As they are my insurance company only sent you that to show it was you whom caused the damage so yes it did cost me more.

• HOMEOWNER, 6/01/2026 09:25

  You are tell lie after lies you never spoke to Emily how I know I checked. Come one rated people remove them from your site or do you not care about customers

• HOMEOWNER, 29/01/2026 11:30

  PLEASE DO NOT USE Shaneshomeimprovements I Have asked Rated pepole to remove him. PLEASE look at 1 star reviews on shanes reviews.

• TRADESPERSON, 29/01/2026 11:46

  Hi Angela I have made mistakes along the way I am not perfect but give a chance I will go back and try to rectify it and if I can’t I will offer funds back and I always do a job to the best of my ability and always looking to improve My skill everyday as same as any other tradesman

• TRADESPERSON, 29/01/2026 11:47

  So I wasn’t given a chance with you to go back as you wouldn’t let me look at it again I have said to you I will pay some money back I did email your so called solicitor for some payment details but unfortunately he didn’t no who I was and why I was email him so please don’t with all the negative comments when someone does out a good review witch I am great full for and please that they are happy with the work. I will not reply to anymore if this nonsense

• TRADESPERSON, 29/01/2026 11:47

  Please have your so called solicitor email or phone me with payment details as I will not longer have any contact or reply to anything with you anymore

• HOMEOWNER, 29/01/2026 11:56

  If i get my solicitor involved i will go for full amount 1780£ other wise without legal team i will settle for 1k its up to you but I can send you my bank details so we both will be protected other wise I use my solicitor please let me know which way you want to go either the full money back or 1k. So far I have received nothing from you.

• TRADESPERSON, 29/01/2026 16:42

  Hi if you could send me your details via text and let’s put a end to this

• HOMEOWNER, 29/01/2026 19:12

  Sent

• TRADESPERSON, 29/01/2026 20:54

  On the rated people message please as I haven’t received anything yet

• HOMEOWNER, 29/01/2026 21:10

  My bank details Santander Sort Code 09-01-30

• HOMEOWNER, 29/01/2026 21:12

  I sent a message with details to your phone number

• TRADESPERSON, 29/01/2026 22:03

  Great I have received details and as agreed payments will start on 4th February

5Lisa , B14

Have to say work was done to Perfection great job guys would use again

1angela , GL50

Verified

Flat Roof - Installation / Repair

DO NOT HIRE HIM he is NO roofer lost 1.5k due to his lack of skills. Takes money and runs. Avoid him please rated pepole meant to take down his ads. Shows how. Much they care who's on thier site.

• TRADESPERSON, 31/12/2025 19:53

  Hi Angela so I have been in contact with yourself and issues have been resolved

• HOMEOWNER, 3/01/2026 22:15

  No they have not you owe me at least 1k when am I going to the money. I paid you in cash straight away, yet I not seen any of the money back. So no Not resolved stop lying.

• HOMEOWNER, 3/01/2026 22:19

  As I am nearly 2k out of pocket as had to employ and pay proper roofers not gardeners to correct the work you charged me for, sticky tape on flat roof is not a repair. I hope you and Max are happy as I am not.

• TRADESPERSON, 3/01/2026 22:25

  You say hasent been resolved but i wanted to come baack x2 times to repair the work and you wouldn’t let me come back to repair the work and yes I have given funds and to be honest I don’t think there was a problem with the roof I think you just wanted the money back because your husband robbed you of 3000 please and who is max please stop putting negative reviews on my page as fund have been given back and problem is resolved

• HOMEOWNER, 4/01/2026 09:34

  Why lie why lie you not givin me a penny back your so called work is terrible avoid avoid avoid i want my money back all you do is lie

• HOMEOWNER, 4/01/2026 09:38

  Jamie and your self did take me a vulnerable person took. Advantage. Not surprised your wife and children left you.

• TRADESPERSON, 4/01/2026 11:41

  So Angela me and my wife are back together so one moment it’s max next minute it’s Jamie sorry not going to reply to any more of these emails as issue had been resolved

• HOMEOWNER, 5/01/2026 12:17

  His a rubbish builder going to sue him doesn't pay tax or vat . All I can say his a Gardner not a roofer i have his address now to pass on to anyone whom wants it.

• HOMEOWNER, 5/01/2026 14:26

  Good let's see how you feel when HMRC turns up. Aain good pepole avoid him you have not spoken to any insurance pepole I am with was the loss adjuster you had message forwarded to you by me to show what a shit job you done.

• HOMEOWNER, 5/01/2026 14:51

  If funds were given back prove it, you can't as I received nothing from you only more bills to pay professional roofers. You are unworthy as you lie through your back side .

• HOMEOWNER, 5/01/2026 18:36

  I will stop mailing you when I get my money returned. Also hope fully taken off rated pepole so you can't con any one else.

• HOMEOWNER, 6/01/2026 09:19

  Lies lies all lies you have NEVER spoken to Emily Just another lie you won't know the truth unless it bite you on your Ass

• HOMEOWNER, 13/01/2026 13:12

  You should be taken off rated pepole, you are unable to do jobs. You claim you going to return money yet not had a penny returned. All I get is lies after lie After all you sign of any money being paid, I wonder how your wife will react with debt collectors calling.

• HOMEOWNER, 29/01/2026 13:16

  I won't allow you any where near my property you done a lot of damage when you were meant to doing the fixing that's a laugh you caused a lot of damage so now I want a refund. I am not the only customer that thinks this way, you are a one man disaster . You are a gardener NOT a roofer

5Andrea , B93

Had a quote from Shane little bit more expensive the the other qoutes but the work was second to none did a fantastic job on clearing our gutters and cleaning all the plastics he also cleaned my drive looks like it did 25+ years ago I could go on and on how good these guys are have also recommended already many thanks again

5Peter , BA14

Absolutely brilliant top lads did a amazing job great price would use again and have recommended